NHA's case studies are drawn from Paul Foster's 49-year commercial career. Client names are preserved where they appear in Paul's published career history. Outcomes are genuine.
Every case study below reflects a real commercial situation, a diagnosis of where the actual risk or opportunity resided, and an account of what was done and what it produced. Full narratives are available to download with a verified business email address.
A deteriorating relationship with Barclays Bank on a £50M per year outsourcing contract. Senior executives whose reputations were tied to a relationship that was beginning to fracture. A five-year, £250 million renewal secured without a competitive tender.
Read the case study →Capita plc, BD Director 2007-2010
£41.5M Pipeline in 24 Months
HSBC, Communisis GSP
£10.5M New Logo Acquisition
Mid-market manufacturer, composite
23% Revenue Uplift via Commercial Diagnostic
Detailed accounts of each engagement, the commercial diagnosis, the approach, and the outcome are available to download with a verified business email address.